How It Works

The fastest way to deliver anything

Frequently Asked Questions ?


The MuvLah app operates 24/7 all year round, so you can place an order anytime!

For delivery enquiries, our customer service team operates from 8am - 10pm daily, including public holidays.

Sure! Select the Full Vehicle option in the app and choose from a 1.7m van, 2.4m van, 10ft lorry, or 14ft lorry for your delivery.

MuvLah delivers to any location within Singapore. An additional charge applies for restricted zones such as Jurong Island, Jurong Port, PSA Ports, SATS, Aerospace zones, Shipyards, Airline Road, Airport Cargo Road, Airport zones, ALPS Ave, Camps, Checkpoints, Construction sites, and Supply bases.

Fragile items (such as cupcakes and glassware) and items requiring assembly are not recommended for delivery on the platform. MuvLah will not liable for damages related to such deliveries.

Once an order has been placed for immediate delivery, your items will be delivered within 45 mins after the driver picks up the items.
For van and lorry orders with moving services, deliveries will be completed within 2 hours.

Max dimensions for motorbike: 40cm (L) x 25cm (B) x 25cm (H)

Examples of delivery: Document, small parcels


Max dimensions for car: 50cm (L) x 50cm (B) x 50cm (H)

Examples of delivery: Flowers, food


Max dimensions of 1.7m van: 160cm (L) x 120cm (B) x 100cm (H)

Examples of delivery: Bulky items not exceeding above dimensions


Max dimensions of 2.4m van: 230cm (L) x 120cm (B) x 120cm (H)

Examples of delivery: Bulky items not exceeding above dimensions


Max dimensions of 10ft lorry: 290cm (L) x 140cm (B) x 170cm (H)

Examples of delivery: Bulky items not exceeding above dimensions


Max Dimensions of 14ft Lorry: 420cm (L) x 170cm (B) x 190cm (H)

Examples of delivery: Bulky items not exceeding above dimensions



No, this feature is not available at the moment. Kindly call our customer service team at +65 9277 7535 to cancel your order. For urgent cancellations, do reach out to your assigned driver to let him know that you no longer require the delivery service.

A cancellation fee will only apply if the driver is already on his/her way for the pickup.

Please prepare cash for the delivery. For business users who prefer to use our digital wallet, please email to www.muvlah.com to enquire more about the corporate account.

Please email to www.muvlah.com to enquire more about the setup of a corporate account. A representative will be in touch within 3 working days to answer your queries.